Respecting Your Privacy

Supabarn Supermarkets Pty Ltd is committed to complying with the National Privacy Principles under the Privacy Act 1988 (Cth), which set clear standards relating to our collection, storage, use and disclosure of any personal information we obtain as part of our business operations.

This Privacy Policy sets out:

• Our general policies relating to management of personal information;
• What sort of personal information we collect and the purposes for collection, how we use and disclose this information, and how we store this information; and
• How you can obtain access to and amend any personal information we hold about you.

If you have any further questions relating to this Privacy Policy, please contact us at PO Box 999, Civic Square ACT 2608, or by telephone on (02) 6257 1777.

What personal information do we collect?

Supabarn Supermarkets collects personal information from customers, employees, contractors and other individuals. We collect this information when it is necessary for business purposes.

So that we can provide services to you, we may ask for personal information such as your name, address, telephone number or email address. Some examples of when we may need this information is to email a brochure, or for customer complaint handling.

We may use cookie technology on our website to provide information and services to website visitors. Cookies are pieces of information that a website transfers to your computer’s hard disk for record keeping purposes and are a necessary part of facilitating online transactions. Most web browsers are set to accept cookies. Cookies are useful to determine overall traffic patterns through our website. If you do not wish to receive any cookies you may set your browser to refuse cookies. This may mean you will not be able to take full advantage of the services on the website.

How is personal information used and disclosed?

The personal information we collect is used to provide goods or services to you and to operate our business.

We may use your personal information to advise you of new products and services or special offers or promotions. If at any time you do not wish to receive such information from us, you may remove your name from our list by telephoning us on (02) 6257 1777 and asking to be removed from our mailing list. Alternatively, if we have sent you this information by email, you can use the unsubscribe link at the end of this email. In either case, please allow 28 days for this request to be processed.

We may also share non-personal, de-identified and aggregated information for our own research or promotional purposes. Under no circumstances will we or any of our related entities sell your details to marketing agencies without your consent.

Supabarn Supermarkets does not disclose personal information to any third parties, and will not use or disclose any personal information about you without your consent unless;

• Required by law;
• It is permitted by this Privacy Policy;
• We believe this is necessary to provide you with goods or services you have requested;
• It is necessary to implement our terms of service;
• It is necessary to protect the rights, property or personal safety of a Supabarn Supermarket employee, another Supabarn Supermarket customer, or any member of the public or Supabarn Supermarkets; or
• Some or all of the assets and operations of the business are or may be transferred to another party by way of sale of some or all of Supabarn Supermarkets business.

How do we store personal information?

Supabarn Supermarkets will endeavour to take all reasonable steps to keep secure any information we hold about you and keep this information accurate and up-to- date. Your personal information may be stored in hard copy or electronically (including on secure servers). Supabarn Supermarkets has security processes in place to protect personal information from misuse, loss or unauthorised access, modification or disclosure. The types of measures we take vary with the type of information and how it is collected and stored. We require our employees and data processors to respect the confidentiality of any personal information held by us.

Access to and amendments to your personal information

Supabarn Supermarkets may be contacted at PO Box 999 Civic Square ACT 2608, or by telephone on (02) 6257 1777.

Problems, future changes and more information

As our business continues to evolve, our policies will be reviewed from time-to-time and may be revised. Supabarn Supermarkets reserves the right to change its Privacy Policy at any time and notify you by posting an updated version of the policy on this website. The amended Privacy Policy will apply between us whether or not we have given you specific notice of any change.

More information about privacy law and the National Privacy Principles is available from the Federal Privacy Commissioner at http://www.privacy.gov.au